Imprint

Imprint

Operator
Genuss Kultur KG des Raffeiner Fabian
Address
Trafoi 18, 39020 Stilfs (BZ), Italy
VAT no. / Partita IVA
03350510214
E-mail
info@matscheralm.it

Privacy policy

Last updated: May 2026

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

Genuss Kultur KG des Raffeiner Fabian Trafoi 18, 39020 Stilfs (BZ), Italy E-mail: info@matscheralm.it

2. What data we process

This website is purely informational. No user accounts are created and no online bookings or orders are processed.

When you visit the website, the web server automatically stores so-called server log files. These include: the requesting device's IP address, date and time of access, the URL requested, browser type and version, operating system and the previously visited page (referrer).

This data is used solely to technically secure the service and is not merged with other data sources. The legal basis is Art. 6(1)(f) GDPR (legitimate interest). The data is generally deleted automatically after 30 days.

3. Contact by e-mail

If you contact us by e-mail, we process your details (name, e-mail address, content of the message) solely to respond to your enquiry.

The legal basis is Art. 6(1)(b) or (f) GDPR. The data is deleted once your enquiry has been conclusively dealt with, unless statutory retention obligations apply.

4. Cookies

This website does not use cookies for analytics or advertising purposes. Technically necessary cookies required for the operation of the website may be used. These do not require consent.

5. Sharing of data

We do not share personal data with third parties unless it is necessary for the performance of a contract, we are legally obliged to do so or you have expressly consented.

6. Your rights

You have the following rights vis-à-vis us: access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21 GDPR).

To exercise your rights: info@matscheralm.it

You also have the right to lodge a complaint with the competent data protection authority. In Italy this is the Garante per la protezione dei dati personali (www.garanteprivacy.it).

7. Changes to this privacy policy

We reserve the right to adapt this privacy policy if necessary. The version currently published on the website applies.

General terms and conditions

Last updated: May 2026

1. Scope

These general terms and conditions apply to visiting and dining at Matscher Alm, operated by Genuss Kultur KG des Raffeiner Fabian, Trafoi 18, 39020 Stilfs (BZ).

2. Reservations

Reservations can be made by phone or e-mail and are binding. Please cancel any reservations you no longer need as early as possible. For groups of 10 or more, we reserve the right to request a deposit or written confirmation.

3. Liability

We are not liable for loss of or damage to items brought along by guests unless we are at fault. Guests are responsible for any animals they bring.

4. House rules

Matscher Alm reserves the right to ask guests who violate the house rules or disturb other guests or staff to leave the premises.

5. Allergens and intolerances

Guests with food allergies or intolerances are kindly asked to inform our staff before ordering. We do our best to accommodate individual needs but cannot guarantee complete absence of allergens.

6. Prices and payment

The prices shown on the food and drink menu apply, including statutory VAT. Accepted means of payment are displayed at the till.

7. Applicable law and jurisdiction

Italian law applies exclusively. The place of jurisdiction is Bolzano (BZ), as far as legally permissible.

8. Contact

For questions regarding these terms: info@matscheralm.it